We specialize in curated vintage and handcrafted tableware from Japan, China, and Europe. All our items are pre-owned or antique. We meticulously select each piece to ensure there are no significant damages or issues affecting usability. Detailed descriptions and actual photos are provided for every product; please review them carefully before purchasing.
Given their vintage nature, some items may exhibit minor signs of use, such as surface scratches or small spots. However, these do not affect their functionality. Any noticeable imperfections are noted in the product descriptions; please read the details thoroughly.
Yes, customers in the Sydney area can opt for local pick-up. Select "Local Pick-up" at checkout, and we'll arrange a convenient collection time with you.
In-stock items are dispatched within 1-3 business days. For pre-order items, the estimated shipping time is indicated on the product page. View our Shipping Policy.
Once an order is placed at Salt Cat Store, it enters our processing system promptly. If your order has not been shipped yet, we may be able to modify or cancel it upon request. Please see our Refund Policy.
At Salt Cat Store, we offer a selection of pre-owned (used) vintage tableware and brand-new items. Due to the unique nature of pre-owned vintage items, our return policy varies based on the product condition. Please see our Refund Policy.
If you find that the item substantially differs from its description, contact us within 48 hours of receiving the product at support@saltcat.com.au. Provide your order number, a description of the issue, and relevant photos. Our team will review your case and respond within two business days with a proposed solution. View our Refund Policy.
In the unfortunate event that your item arrives damaged, retain the original packaging and contact us within 48 hours at support@saltcat.com.au. Please include clear photos of the damaged item and packaging. We will work with you to resolve the issue, which may include a refund or replacement, depending on the circumstances. View our Refund Policy.
Custom-made items, sale items, or products explicitly marked as "non-returnable" are not eligible for return unless they have quality issues.
We are committed to providing you with high-quality products and satisfactory service. If you have any further questions, please don't hesitate to contact our customer service team. View our Refund Policy.
Follow us on our social media channels or subscribe to our newsletter to receive updates on new products, upcoming pop-up events, and exclusive offers.
Choosing a selection results in a full page refresh.
